Creative Home Decorations Reviews | creative-homedecor.com @ PissedConsumer

Anonymous

Guest-382847

Ann Arbor, Michigan

Worst company!!!! Stay away please

Oct 16, 2013

I placed an order back in June, two months before my daughter was born, and she's already two months now and I have yet to receive my baby's crib set. I've tried numerous times to contact them both through email and phone and NOTHING. Worst part, they charged my credit card already and I'm in the process of disputing the charge since I have not received my order. They did not reply to any of my emails and did not provide a tracking number. I tried to contact one of their sister websites and was told the order numbe I received was from 2006!!!

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Loss:

$247

Kely Ufr

I ordered wallpapers in mid-August and never received anything.

Oct 02, 2013

I ordered some wallpaper borders from creativehomedecorations.com online in mid-August 2013. I didn't receive anything yet but the money was drawn from a company called "Creative Home Fashion", although the company according to the BBB is registered under "Creative Home Accents, LLC". Today, 10/02/2013, I checked the company's website www.creativehomedecorations.com. It is "Under construction", meaning it is off-line. I found the company's phone number and called, but it was disconnected. The website is registered by Craig Homegardner. So I searched for his phone number and called him, but no answer. To me it seems to be a scam company.

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Loss:

$30

1 comment

Kely Ufr

Dec 25, 2013

Now it's already Christmas time and nothing has changed. I never received anything, no shipment, no mail, nor money back...

Helpful

Suhani Cil

Suhani Cil |

Austin, Texas

SCAM!

Sep 04, 2013

I ordered a comforter set and matching sheets in late May of this year. After getting the runaround for 2 1/2 months, I finally got an email saying my items had shipped, but they provided no tracking information. I was told my items would arrive in 7 to 10 business days. Today, I attempted to contact the company to find out where my items were, or to at least get tracking information. The toll-free number I had been calling was DISCONNECTED! And now their website is "under construction"! I'm disputing the charge with my credit card company. When I initially placed the order, their website told me that they wouldn't charge my card until the items shipped. That is a load of BS! They charged my card the same day I placed the order! Hopefully I'll get my money back. It wasn't a LOT, but I was really looking forward to getting my new bedding in. This company is a SCAM!!!!!

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Loss:

$72

Anonymous

Guest-381582

Guthrie, Oklahoma

Never received order for nursery room border!

Oct 07, 2013

I ordered a room border for my nursery on August 21, 2013, it is currently October 7th, I still have not received the order and they have charged my credit card. I tried to contact the toll free number and it is disconnected, the website now says it's "under construction". I am in the process with my credit card company to get the charge removed since I have no way to contact the business, nor have I received any information pertaining to my order since it was purchased. The website is registered to Craig Homegardner, which sounds fake to me. I am contacting the Better Business Bureau with my complaint. My husband is an attorney and we will be taking further action as well.

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Loss:

$45

1 comment

Kely Ufr

Dec 25, 2013

I hope your husband can do something against this Craig Homegardner, if that is his real name. Please, let us know about your further steps.

Helpful

Yahir Wfm

Cincinnati, Ohio

Paid...yet no product and no refund.

Aug 14, 2013

Ordered a quilt set on Feb 6, 2013. As of August 14th they still have not sent the product or given me the refund I have asked for three times. All I get is "I will turn this over to customer service." Yet no refund. I paid for a product that apparently the manufacturer no longer makes. Home decorations knows this, so why won't they refund my credit card they took from? I am so angry and frustrated. I recommend no one ever does business with these shady people. I have never had such a bad experience with buying in my entire life. They are blatantly just stealing money. They have no right to keep my money.

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Loss:

$60

Anonymous

Guest-374513

Minneapolis, Minnesota

ROBBING THE CUSTOMER

Aug 26, 2013

Two months ago I placed an order for a rug I had seen in a boutique. The company never notified me that there would be a delay in shipping. After two weeks waiting and no activity on my bank account, I assumed they were not filling my order. I purchased the rug from the boutique. Today (two months later) a duplicate rug arrives from Creative Home Decorations. They refuse to take it back unless I pay 30% restocking fee and the shipping. I find this outrageous and a dirty business tactic. They do not respond to emails. AVOID THIS PLACE!

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Loss:

$100

Anonymous

Guest-358763

Cleveland, Ohio

No Product and Still No Refund

Jul 01, 2013

I ordered an item for a baby shower that showed as in stock. Within a week I received an email stating it was on back order. They said it should be shipped within 7-10 business days. I received another email stating it was still on back order. I called to cancel the order because I would not have received it in time at that point. Needless to say after 2 more phone calls and 2 more weeks, i still have not gotten my refund. They keep telling me they are sending an email the accounting supervisor. So they have had my money for over 30 days. Something tells me this is going to be a long road! I'm sure a call to the BBB is in my future! By the way, I ended up ordered the product from Amazon and had it 2 days later. Should've just ordered from them in the first place!

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Loss:

$31

Anonymous

Guest-356524

Months of waiting, no refund

Jun 23, 2013

I ordered something in November 2012 and was never informed that it was out of stock. I had to email or call many times to be told that it was out of stock, that the manufacturer was overseas, that the product was being manufactured, that the product had shown up as shipped to me although I had not received it, etc. Every time I called it was a different story. I emailed customer service several times to demand a refund and got no response. I finally called customer service to demand a refund and I was told that they would have to process some paperwork that reflected the fact that I had never received the product although it looked like I had. I was told in May 2013 that I would receive a refund in 7-10 business days. Now, a month later, and over 7 months since ordering the product, I have STILL not received a refund. SEVEN MONTHS and the issue is still not resolved. Absolutely DO NOT order from this website!!!!

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Loss:

$250

Brant Ald

Never got a refund

May 21, 2013

Lost 40 bucks on a lamp. It was out of stock, I asked for a refund, call them every week about 8 months later I still have no money. *** this company. Originally was going to buy the lamp as a christmas present. About a week later (REALLY, A *** WEEK?) they email me saying that the item is out of stock. I tell them right then and there to cancel the order, turns out they never do, I buy something else. Keep in mind this was back in september, i was doing some early shopping. Honestly, this was beyond ridiculous. If I had a lawyer, I would sue.

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Loss:

$40

dan b Wmo

dan b Wmo |

Prospect, Connecticut

Do NOT USE (creativehomedecorations.com, creativebabybedding.com, creativeweddingstyle.com)

Dec 07, 2012

Updated by user Jan 07, 2013

Update as of 1-7 - I involved PayPal dispute department and we had a call with the merchant on 1-4 - managed to receive credit for $300 they said they had processed in july. with regard to the outstanding $600- The portion of the order they shipped me was returned mid dec with delivery confirmation - but they still haven't credited me because they say they first need to be credited by their supplier - which they tell me will be early this week - fingers crossed!

Original review Dec 07, 2012

BUYER BEWARE - i bought a bedding set from this company (This company includes creativehomedecorations.com, creativebabybedding.com and creativeweddingstyle.com - same address and customer service phone #) back in July - $600 set. Still nothing to show for it as of December and they won't refund me because they shipped a portion (some throw pillows) of the order but now claim to be unable to fulfill the order (can't get me the comforter!!!). you name the excuse we heard it - manufacturer issues, warehouse issues, shipping department issues, etc. They have spent the last 6 weeks claiming they have issues with Fedex being able to arrange for the return so in turn they are 'still unable to refund me' - even for the portions of the order never delivered! Complete fraudulent company with very poor business practices and poor customer service. DO NOT do business with this company. I am finally giving up and returning items at my own expense today so i can (hopefully) get my refund but wanted other customers to avoid this scam!

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Loss:

$600

2 comments

Guest-645692

May 03, 2013

I agree do not use this company!!

I ordered kitchen rugs early march and its may now and I haven't received anything. They deducted the $$ and shipping and gave given me countless excuses for not receiving my order.

I have demanded cancellation & credit for the last month and they won't cancel it credit.

Do not dare order from them I think they are a scam!!!

Helpful

Guest-609294

Feb 15, 2013

I AGREE -- DO NOT DO BUSINESS WITH CREATIVE HOME ACCENTS, LLC, ALSO KNOWN BY OTHER NAMES AS SET OUT ABOVE. I ordered and paid for two pillow shams for a Christmas gift to my daughter on December 9, 2012.

She did not receive the gift -- I called them numerous times and they promised they would do something about the shipment and would get back to me and they never did. I kept calling. Finally I filed a claim through PayPal on January 16, 2013. On the same day that they had to answer PayPal about the claim they finally sent a tracking number for the package -- and the invoice was dated January 15, 2013 !

My daughter received the package and it was the wrong item and wrong color. So I had to file a claim for item not received as described. PayPal found for me. When PayPal asked them for the correct address to send it back, they gave two street numbers and names in Sandusky, Ohio.

I had to call PayPal and then PayPal called them again to ask which of the street addresses to send it to. They didn't send an answer so PayPal told me which address to send it to. I finally received a full

refund and it was credited to my account. NEVER DO BUSINESS WITH THIS COMPANY.

They tried to do everything to stall and hope the buyer loses interest and forgets it. What a horrible experience !

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Anonymous

Guest-313674

Athens, Tennessee

Unhappy Customer

Jan 04, 2013

Ordered item over a month ago and still not received shipment. Called customer service several times and they gave every excuse in the book about why I have not received items I have already paid for. This item was a Christmas gift for my daughter. Makes me sick to think I could have ordered it from anyone else and had a happy result. Tried to cancel order and said I couldn't, they had already ordered it from the manufacturer. What?? Why did you take my order if you didn't have it???? Just have to wait and see if i just loose my money. I would never recommend this company to anyone!!

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Contact Information

Website:

www.creative-homedecor.com

Mailing Address:

5448-A, Timberlea Blvd.,

Mississauga, Ontario L4W 2T7

Canada

Phone:

+1 905 676 0100

Contact Creative Home Decorations Customer Service

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Worst company!!!! Stay away please

I ordered wallpapers in mid-August and never received anything.

SCAM!

Never received order for nursery room border!

Paid...yet no product and no refund.

ROBBING THE CUSTOMER

No Product and Still No Refund

Months of waiting, no refund

Never got a refund

Do NOT USE (creativehomedecorations.com, creativebabybedding.com, creativeweddingstyle.com)

Unhappy Customer

E-commerce Talks

Art for Your Home Not Museums

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